Milšped, a logistics service provider with a global reach, has used VoiceXtreme software with new workflows to raise the performance of its picking operations. Here, VoiceXtreme functions not only as an interface between operators and Infor (WMS), but also guarantees the exchange of data in real time. This also applies to orders that are split – to be fulfilled in parallel via Voice and with handhelds.

The integration of voice-based technology into the Infor WMS system and VoiceXtreme offers multiple benefits on Milšped. Picking performance, quality and employee motivation have all improved, as has the transparency of both up-and-running and planned processes. This also includes control functions which enable even unusual customer wishes to be fulfilled.