What happens to your personal data on this website. In short: we use what you send us to answer you, we don’t track you, and you can ask us to delete it at any time.
Last updated: 1.10.2026.
Who we are
VoiceXtreme is a product of Špica Sustavi d.o.o., Remetinečka cesta 139, 10020 Zagreb, Croatia, OIB 08747661196. Špica is the controller of your personal data on this website.
For anything about your data, write to GDPRspicahr@spica.com. For questions about VoiceXtreme itself, write to voicextreme@spica.com.
This page explains what happens on www.voicextreme.com. Špica’s general privacy policy also covers this site and describes everything else, such as customer relations, events and newsletters. It’s available in Croatian at spica.hr/politika-privatnosti.
When you request a demo
The demo form asks for:
- your name
- your company
- your work email address
- your phone number (optional)
- how many workers you have on the floor (optional)
- what you’d like us to show you (optional)
We use these details to reply to you, arrange the demo and, if you ask for one, prepare an offer. The legal basis is taking steps at your request before a possible contract (Article 6(1)(b) GDPR) and our legitimate interest in answering business enquiries (Article 6(1)(f) GDPR).
When you send the form:
- your request is emailed to the VoiceXtreme team at Špica, and you get a copy by email
- a copy, together with your IP address and browser type, is kept in the website’s database for 30 days and then deleted automatically
- if we stay in touch, we add your contact details to our customer records in Microsoft Dynamics CRM
We may occasionally email you news about VoiceXtreme, sent with ActiveCampaign. Every one of these emails has an unsubscribe link, and you can also tell us at any time to stop.
When you browse the site
Like every website, ours receives some technical data with each visit: your IP address, your browser and device type, the page you asked for and the time. The web server and our security plugin, Wordfence, use it to deliver the pages and to protect the site against attacks. The legal basis is our legitimate interest in running a secure website (Article 6(1)(f) GDPR). We don’t use these logs to find out who you are.
To recognise attacks, Wordfence can share IP addresses with its maker, Defiant Inc. in the USA.
What the site doesn’t do: there are no analytics, advertising or social media trackers. Fonts and images come from this website itself, so opening a page doesn’t send your data to anyone else.
Cookies
The site sets only the two cookies it needs to work. The cookie policy lists them.
When you answer the cookie banner, we record your choice with a random ID, the time, your country and a shortened IP address, so we can show that we asked properly.
Who else handles your data
Only the providers we need to run this website and to answer you:
- Microsoft (Dynamics CRM) and ActiveCampaign, if your details go into our customer records or newsletter
- Defiant Inc. (Wordfence), for the security of the site
They work with your data only on our instructions, under data processing agreements. When data goes outside the European Economic Area, we use the safeguards the GDPR provides, such as the EU Standard Contractual Clauses or the EU-U.S. Data Privacy Framework. We never sell your data.
How long we keep it
- Demo requests in the website’s database: 30 days.
- Emails and customer records: while we’re in contact, and afterwards as set out in Špica’s general privacy policy.
Your rights
You can ask us to:
- show you the personal data we hold about you
- correct it or delete it
- limit how we use it
- send it to you or to another company in a machine-readable format
- stop using it for direct marketing, or object to any use based on our legitimate interest
Write to GDPRspicahr@spica.com and we’ll answer within one month. You can also complain to the Croatian data protection authority, Agencija za zaštitu osobnih podataka, at azop.hr.
Changes to our Privacy Policy
We may change our Privacy Policy from time to time. If we make any changes, we will notify you. If you continue to access our Website on or after this date, you agree to be bound by the new version of our Privacy Policy.
Should we intend to use your Personal Data for a new purpose, we will provide you with information about that purpose and any other relevant information before we use your Personal Data for that new purpose.