Mis-picked orders, regardless of quantity, are costly. Incorrect orders are expensive to re-pick, return, and restock. Shipping costs are lost in both directions. Most critically, errors are costly because they can lead to the loss of customers.
Factors in cost-per-error calculations include:
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- The cost of losing or upsetting a customer
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- The cost of re-shipping incorrect orders
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- Costs associated with returns or rework
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- Administrative expenses
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- Additional handling fees
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- Extra shipping charges
We can assist you in calculating the cost of errors; feel free to contact us.
